Citizens Advice

Funding at a glance

Programme: Transforming the Private Rented Sector
Amount: £131,336 grant
Approved: 2019
Timescale: 18 months


Tenants’ voice programme – establishing a panel of private rented sector tenants across England to speak out on behalf of tenants and giving them a voice in policy decisions.

Why we are funding this project

This project is part of the Nationwide Foundation’s tenants’ voice programme. In total seven organisations, of which Citizens Advice is one, are helping tenants whose personal characteristics and circumstances mean that they cannot avoid the potential problems of living in the private rented sector – such as insecurity, poor living conditions, high costs and severe lack of choice – and which therefore puts them at increased risk of harm.

Tenants should be a central part of any changes to the private rented sector, yet their voices are often absent and excluded from meaningful debate. In response, the Nationwide Foundation’s funding for tenants’ voice is supporting private rented sector tenants by giving them a stronger voice in the debates on their personal housing issues or in housing matters in their local area.

Strategic purpose

Tenants will have a stronger voice in the debates on the private rented sector and housing.

Project description

Citizens’ Advice is recruiting a panel of private rented sector tenants across England who are being surveyed and interviewed quarterly. By combining the information and stories from the panel with the case records from the 60,000 people the organisation helps with private rented sector problems each year, Citizens Advice is using this project to promote the stories and voices of private rented sector tenants to influence policy decisions and achieve positive change for private renters’ rights.

Citizens Advice

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